CUSTOMER CHARTER
 
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Our Charter Outlines

  • The services we can deliver to you.
  • Our service delivery standards.
  • How we will ensure these standards are met.

Our Promise to You

  • We will pro-actively create a professional partnership between you and AllyDay.
  • We will acknowledge customer requests within one working day.
  • We will give assured pricing on service requested within 3 working days. We will deliver 100% of service/products in agreed time frames.
  • We will acknowledge customer complaints within one working day.
  • We will proactively seek both formal and informal feedback as part of the company's continuous improvement philosophy.